Charlotte Douglas International Airport is a civil-military airport located in 5501 Josh Birmingham Parkway Charlotte, North Carolina United States. Charlotte Douglas International Airport is owned by City of Charlotte, operated by Charlotte Aviation Department and serves Charlotte metropolitan areas. Charlotte Douglas International Airport is a hub for American Airlines with an elevation of 748 feet.

Charlotte Douglas International Airport was established in 1935 as Charlotte Municipal Airport and later received its current name in 1982. Charlotte Douglas International Airport offers service to 178 domestic and international destinations and covers 5,558 acres of land.

As of 2019, Charlotte Douglas International Airport was the 11th busiest airport in the United States, ranked by passengers’ traffic and 5th by aircraft movement. The airport is home to Charlotte Air National Guard Base and its host unit, the 145th Airlift Wing (145AW) of the North Carolina Air National Guard, located in a military cantonment area on the east side of the airport.

Charlotte Douglas International Airport Codes

Table of Contents

The codes for Charlotte Douglas International Airport are as follows; IATA: CLT, ICAO: KCLT, FAA LID: CLT, WMO: 72314 and Zip Code 28208.

Charlotte Douglas International Airport Airlines

Location Airlines
Concourse A KLM Airlines, Air Canada Airlines, Air France, Frontier Airlines, Virgin Atlantic Airways Airlines, Etihad Airlines, Republic Airlines, Via Airlines, Endeavor Air, United Airlines, GO Mesa Airlines, JetBlue Airways Airlines, Aer Lingus Airlines, Jet Airways (India) Airlines, COPA Airlines, Southwest, El Al Airlines, Delta Airlines, Lufthansa A G, Turkish Airlines, Air New Zealand Airlines, SkyWest  Airlines.
Concourse B Alaska Airline, Iberia Airlines, British Airways Airlines, Etihad Airlines, Japan airlines, El Al Airlines, Finnair Airlines, Malaysia airline Airlines, Qantas Airways Airlines, Air Tahiti Nui Airlines, American Airlines
Concourse C Malaysia Airline Airlines, Etihad Airlines, Qantas Airways Airlines, British Airways Airlines, Japan Airlines, American Airlines, Alaska Airlines, Iberia Airlines, and Republic Airlines.
Concourse D Qantas Airway Airlines, Alaska Airlines, El Al Airlines, Finnair Airlines, Lufthansa A G, Iberia Airlines, American Airlines, Malaysia Airline, United Airline, Japan Airlines, British Airways Airlines
Concourse E American Airlines, PSA Airlines, Envoy Air, Piedmont Airlines, Air Wisconsin Airlines.

Navigating Charlotte Douglas International Airport

All concourses at Charlotte Airport are easily accessible from the main terminal and each other considering its relatively small airport, this makes it possible to walk between 2 furthest gates within 15 minutes thus there are no electronic people movers. From Concourse A to the west is the Checkpoint A. to reach concourse A from B, take a left out of Concourse B and from the other concourses take a right out of concourse B. to reach the D and E gates from concourse C, take a right out of concourse C or to reach A and B gates take the left. To reach Concourse E from Concourse D, take a right out of concourse D or to reach other concourses continue straight along the moving walkways. From Concourse E to reach concourse D, take a left out of the concourse E or to reach other concourses take a right and walk along with the connector.

Charlotte Douglas International Airport Car Rental

There is a Car Rental Facility located level 2 lobby of the hourly parking deck that offers all major car rental services. With the exception of Thrifty, this car rental company provides shuttle services to passengers to its location.

Charlotte Douglas International Airport Expansion

In 2007 the airport unveiled plans for a fourth runway which the construction began in March that year. The new runway, 18R36L, was completed in December 2009 and became fully operational in February 2010. This new runway allows for triple independent landings and is primarily used for flight arrivals. It will also reduce arrival and departure delays and is expected to have a salvage value of $65 million delay avoidance cost.

The federal government allocated $325 million for road relocation and road construction. The roadway construction includes the building of two bridges. The completion of the two bridges was anticipated by end of 2010. The bridges allow train access to the proposed intermodal facility. There were plans to expand Concourse E, and construct a seven-story car park and a new international terminal which was anticipated to end in 2012

Charlotte Douglas International Map

Who Owns Charlotte Douglas International Airport

Charlotte Douglas International Airport is owned and operated by the City of Charlotte.

Charlotte International Airport American Airlines

American Airline, AA, is a major American airline headquartered in Fort Worth, Texas, within the Dallas-Fort Worth metroplex and is the world’s largest airline when measured by fleet size, passengers carried and revenue passenger’s mile.

Charlotte Douglas International Airport Departures and Arrivals

Charlotte International Airport is a United States Airport located in Charlotte. You can directly contact the airport for flight arrival and departure information via phone at 17043594013 or through the airport email


departure flight airline location
Atlanta DL2251 Delta airlines Concourse A
Saint Thomas AA1195 American Airlines Concourse A
South Bend AA5398 American Airlines Concourse E
Newark UA3427 United Airlines Concourse A
New Bern AA5239 American Airlines Concourse E
Minneapolis WS6800 WestJet Concourse A
Denver AA990 American Airlines Concourse B
Charleston AA5274 American Airlines  
Dallas QF3197 Qantas Concourse D
Wilmington AA5404 American Airline Concourse E
Baltimore WN2082 Southwest Airlines Concourse A
Detroit AA642 American Airlines Concourse B
Hilton Head AA4641 American Airlines Concourse C
Little Rock AA5158 American Airlines  
Greenville AA4832 American Airlines Concourse E


Arrivals Flight Airlines Location
Los Angeles FJ5010 Fiji Airways Concourse B
San Francisco AA1783 American Airlines Concourse B
Charleston AA1273 American Airlines Concourse C
Raleigh/Durham AA2096 American Airline Concourse C
Charlottesville AA5449 American Airline Concourse E
Las Vegas BA5659 British Airways Concourse B
Bristol, VA/Johnson City/Kingsport AA4880 American Airlines Concourse E
Denver AA1654 American Airline Concourse C
Asheville AA5348 American Airlines Concourse E
Columbia AA5186 American Airlines  
Wilmington AA2775 American Airlines Concourse C
Richmond AA485 American Airlines Concourse D
Seattle AA801 American Airlines  
Atlanta AA1994 American Airlines Concourse A
Charleston AA5365 American Airlines Concourse E

Charlotte Douglas International Airport Delays

Flight delays at Charlotte Airport may be brought about by changing weather trends which will call for delays or cancellations. You can check with the airline if your flight is affected or check the weather conditions from the live webcams in the airport.

Charlotte Douglas International Airport Opening and Closing Time

Charlotte international airport is open 24 hours a day so that you can spend the night inside the enclosure if you have a flight early in the morning, or if your flight is canceled due to inclement in the weather.

Charlotte Douglas International Airport Parking

There are different options for parking at Charlotte Douglas International Airport. The parking facilities are opened 24 hours daily with available shuttle bus service. The parking options include; Long-term Parking lots 1-4 which are available at rates of $7 per day and have the shuttle bus service availability. Hourly spaces which are available on Level 4-7 of the parking lot. There are walkways that connect the level 2 of the parking lot to/from Charlotte’s terminal.

Daily parking spaces West and East are charged at rates of $10 per day and have shuttle bus services availability.

Business Valet parking spaces offer various special services to drivers that wish to park at the Business Valet deck such as car washing service, luggage assistance, parking vehicles by staffs and many ranges of services. There is a special shuttle that runs to/from the upper level of the terminal offering non-stop service. The parking services are offered at rates of $14 per day.

Curbside Valet is one of the most comfortable ways to park with valet staff offering parking and luggage assistance, car-washing and many more. The services are available from 5 am to 11 pm and offer their services at rates of $35 per day.

Charlotte Douglas International Airport Jobs

Charlotte International airport has employed in excess of 18,000 employees and 50 companies. These jobs are of a job profession, including federal agencies, airlines, and federal agencies.

Charlotte Douglas International Airport Terminals

Charlotte Douglas International Airport has one main with five concourses spaces, covering an area of 1.7 million square feet. The five concourses are letters designated as A, B, C, D and E connected with the main terminal by ramps and elevators.

The upper level 2 of the airport terminal has ticketing counters and a check-in and departure area while the lower level 1 house an arrival area and baggage claim. Food and beverage outlets are located in the second level of the terminal. The second floor also accommodates a duty-free outlet, gift shop, a bank and ATMs. Level 3 is the Mezzanine level with the USO lounge, chapel, and nursing room.

Concourse A has a total of 21 gates split across 2 areas, gates A1-A12which are closest to the main terminal and gates A21-A29which are further north of the airport accessible via a connector with moving walkways.

Concourse B is located in the southwest area of the airport and has 16 gates numbered B1-B16. The concourse has American Airlines Admiral Lounge and a range of shops and restaurants.

Concourse C has 18 gates numbered C2-C19and is located southeast area of the airport. There are several shops and restaurants in this concourse and flights are operated exclusively by American Airlines. Just outside of the concourse is a large American Airline Admiral Club that is situated in the D and E-gate connector.

Concourse D is located separately on the east side of the airport and is connected to the main terminal through an underground walkway. It is the main concourse for international flights with 13 gates numbered D1-D13.

Concourse E consists of is located on the east side of the airport and consists of 37 gates numbered E1-E36. To access this concourse, you can use the escalator/elevator down to level 1from the connector where there are moving walkways within the different sections.

Charlotte Douglas International Airport Lost and Found

When you lose an item in Charlotte Airport, the department to contact depends on the location where you lost the item. There is a Lost and Found office located in baggage claim zone B which is open daily from 8 am to 6 pm. The protocol on which department to contact in case you lose an item are as follows:

  • On an airplane or within the boarding area contact the Airline.
  • At the security checkpoints contact TSA lost and found on 704-916-2200.
  • In a restaurant or inside a food court, contact HMSHost at 704-359-4997
  • In a shop contact the Paradise Shops at 704-359-1890
  • In all other areas, contact CTL Airport Lost and found at 704-359-1890 or visit their office.

Charlotte Douglas International Airport Address

The address for Charlotte International Airport is 5501 Josh Birmingham Parkway, P.O. Box 19066, Charlotte, NC28208, United States.

Telephone number- (704)359-4000

Charlotte Douglas International Airport Baggage Claim

Charlotte International Airport offers baggage claim service and could be accessed from the baggage claim area, which is located on the ground floor of the terminal. It also accommodates baggage claim A1-A3, B, C, D, and E. In the same area, there is also an Info desk, ATM and Baggage service between B and C.

Charlotte Douglas International Airport Duty-Free

You can find duty free shopping in the international concourse, concourse D for a wide range of products and brands.

Charlotte Douglas International Airport Ground Transportation

There are CATS’ Sprinter Enhanced Bus Service that links the airport with uptown Charlotte Transportation Center. For schedules on how they provide services, you can check at the airport.

There are Airport Connectors that can help you to go from Charlotte airport to City Center or Northlake using two different routes; Route 5 Sprinter which leaves from the Charlotte Transportation Center to Uptown and Route 590 Airport Connector- Northlake which leaves from the Northlake Mall Park and ride.

There is also another transportation alternative Route 60- Tyvola Road that connects to Charlotte and leaves from LYNX Tyvola station to Charlotte airport.

Taxis and Hotel Shuttles are provided and easily found outside the Baggage claim area. You have the option of requesting a prearranged service or choose to form the taxicab companies available at CLT airport. The rates vary depending on the destinations and travel time. The range of taxi options includes City Cab, Crown Cab, Green cab and Yellow Cab.

Charlotte Douglas International Airport Global Entry

International trippers can use Global Entry to skip custom lines because there are quite a number of customs and border officers working in the Charlotte International Airport. One could enroll in the global entry at the airport, which includes an interview of about 5 to 10 minutes. The closest Global Entry airport enrollment centers with interview appointments listed online are Atlanta with a Dec. 11 appointment; Blountville, Tenn. With a Nov. 22 appointment. The application process could be started online by making a Trusted Traveler Program account on the US Department of Homeland Security website and paying a $100application fee. Membership lasts for 5 years.

Charlotte Douglas International Airport Economic Impact

Charlotte International Airport has a positive impact on the economy of North Carolina. According to a report done by the North Carolina Department of Transportation (NCDOT) Division of Aviation, Charlotte International Airport contributes to $23 billion in annual economic expenses, $1.1 billion in state and local taxes and 132 330 jobs for North Carolina residence and $5.7 billion in personal income. Totally, NC’s 10 commercial services and 62 general aviation generates more than $52 billion. In economic output. Charlotte International Airport is the 2nd largest hub for American Airlines, the world’s largest airline. Charlotte International Airport also welcomed more than 45 million travelers.

Charlotte Douglas International Airport Immigration

Charlotte International Airport has a fast and easy to clear customs and immigration. From their kiosks, they would scan your passport and fill in an online customer’s declaration. The process itself is efficient.

Charlotte Douglas International Airport Logo

Charlotte Douglas International Airport Police

The Charlotte-Mecklenburg Police Department is the police department of Mecklenburg, North Carolina, United States. The Aviation Unit is the agency executive at Charlotte Airport.

Smoking at Charlotte Douglas International Airport

Smoking is not permitted inside Charlotte Airport. Designated smoking areas can be found outside of the terminal at the far west end on the departure level, and near doors A and D on the arrival levels.

Charlotte Douglas International Airport Layover

For shorter layovers at Charlotte airport, you can spend some time in Charlotte’s iconic rocking chairs which gives this international airport a twist of Southern hospitality. There are a lot of places to eat and drink around the airport. For longer hours you can take some walk to the Carolina Aviation Museum, which celebrates the history of aviation all the way back to the Wright brothers, who are believed to have taken the first flight on the shores of North Carolina. You can visit the Billy Graham Library which is some walking distance from the airport and have a glimpse of the Queen city’s most famous natives. For longer hours stay you can take a tour to the Charlotte culinary scene and take a peek at the NFL game at the Carolina Panthers stadium or a Charlotte Hornets basketball game.

Charlotte Douglas International Airport Lounges

Lounge Location Opening Hours Day pass fee per person
American Admiral Club Concourse B, near gate B3 Daily from 4:45 am-10:30 pm $59
American Admiral Club Concourse C/Concourse D connector Daily from 4:45 am-10:30 pm $59
Minute Suite Main terminal Atrium Daily 24 hours $46 per hour
USO lounge Main terminal Atrium Daily from 6 am to 10 pm N/A

Charlotte Douglas International Airport Burger King

You can visit a local Burger King at concourse E in Charlotte, NC 28208 for the flame-broiled, made-to-order meals you love. You can enjoy favorite BK burgers, chicken sandwiches, salad and a great variety of meals.

Charlotte Douglas International Airport Starbucks

Starbucks Corporation is an American Coffee company and coffee house chain. You can visit the Charlotte Starbucks for some American coffee located in CLT terminal E gate 28.

Charlotte Douglas International Airport Webcam and Weather

There are live webcams located in different strategized places in Charlotte where you can watch live departures and arrival of flights, listen to live traffic radio and check on the weather trends in the airport.

Charlotte Douglas International Airport Facilities

Airport Assistance

There is assistance on matters airline and flight at your disposal as a traveler and wheelchair services. It is required to request for these services in advance. You can call the TSA care on (855)-787-2227 from8 am to 11 pm on weekdays and from 9 am to 8 pm on weekends and holidays.


There are various volunteers who provide helping information to travelers at the airport that need it. The volunteers are dressed in a yellow oxford shirt and it has writings on it “Ask Me”

There are also pet volunteers that consist of pet therapy programs for various dogs that are volunteers at the airport. Each dog has a function at the airport.

Lost and Found

There is a lost and found facility located in baggage claim area B open from 8 am to 6 pm, in case you lose any of your items. You can contact the office on +1704-359-8765 or email them through

Currency Exchange

You can find currency exchange services offered by Travelex. The services are located in Atrium from 6:30 am to 10 pm, Concourse D from 6:30 to 10 pm and at Zone D from 8 am to 10 pm.

Nursing Mothers Room

There is a special room for mothers and their babies located in Atrium on the upper level.

Passengers pick-up and drop-off areas

There is a provision of hourly parking for visitors who pick up passengers where the first hour is free located in levels 4 and 7. You can also pick up passengers in the cellphone lot.

For drop-off, there is hourly parking on the upper side in the ticketing and departures area.


There is a special and relaxing lounge with a children’s play area for military men or women, their relatives and retirees. It is located at Atrium upper level.

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